Carpet Cleaning Guide


Here's our handy guide to carpet care

1. Act immediately
2. Never rub the stained area
3. Call a professional to remove difficult stains

For liquid stains

Apply a dry white kitchen paper towel to blot up the liquid by pressing straight down on the carpet. DO NOT RUB. Repeat until the carpet is dry. If the area is still stained, moisten another white kitchen paper towel with warm, slightly soapy water and blot. Repeat until the stain has gone. Do a final blot with another dry white kitchen paper towel. Do Not Rub. Pressed chamois blocks (Slurpees) are also very useful for blotting up large liquid stains. These are available from most supermarkets.

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Other Carpet Care Products

 

Spray-on carpet cleaning shampoo or foam

These are available from your local supermarket. If you have a wool carpet be sure to choose a product that is suitable for wool. Follow the instructions very carefully. All general carpet-cleaning products contain solutions that 'attack' the stained area. If left on the stain too long they can remove colour from your carpet. Be especially careful with light coloured carpet.

Dry powder cleaner or fluid

These are also available from most supermarkets. Remember to choose a product that is suitable for wool if you have wool carpet. Dry powder or fluid can be used to remove greasy stains like cosmetics, butter, polish, paint, gravy, etc. Be careful to follow the instructions on the bottle.

Fabric detergent and white vinegar

A mixture of one teaspoon of fabric detergent and one teaspoon of white vinegar mixed in a litre of warm water will help remove grease based stains. Always remember to use small quantities and blot up any remaining moisture using dry white kitchen paper towels.

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"Thanks to you both for the new carpet and vinyl – our
  house looks gorgeous and we’re getting loads of
  commends about how good it looks.  I would like to take
  this opportunity to commend your carpet layer.  He did
  a terrific job and obviously has a great work ethic.  He
  was a pleasure to have in our home, and is a wonderful
  ambassador for your company. Many thanks.

Linda Whatmough

For solid stains

For food and other solid stains, scrape the soiled area with the blunt edge of a spoon to remove the material. Scrape from the outside edge of the stain towards the centre. Then apply dry white kitchen paper towels as used on liquid stains.

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Great carpet in 5 steps

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the next step.

Step 1