Harrisons Carpet Warranty

Take advantage of the best carpet warranty in the business. Bar none.

1. The best price, everytime

Our lowest price promise means, that if within 30 days of your purchase of any carpet stocked by us, you are able to find the same product elsewhere in the area at a lower price, we will gladly refund the difference plus 10% of the difference. That means, designer style carpets at affordable prices. The warranty applies to the carpet price only. It does not apply to installation expenses, underlay or any other item included in the quote. A written quote including metreage and sample of the product must be provided to claim on this warranty.

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2. If you don't love it, we'll replace it

Our exclusive Total Satisfaction Warranty* takes the risk out of making the wrong decision. It also ensures we take the time to help you choose the perfect carpet for your home, because if you are not 100% satisfied with your carpet for any reason within 30 days from the date of installation, (provided you have not damaged it), we will replace it with a carpet of your choice, of equal value according to our price list.

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3. Install that's guaranteed for life

You’ve taken the time to choose the perfect carpet, now our expert installation team will ensure it’s fitted correctly and with the upmost care. Quality installation is so important, that at Harrisons Carpet One we only use the most skilled carpet installers to provide our Premium Installation Service. It’s our guarantee that you’ll love the end result. Our Premium Installation Service is always included as a standard part of our overall price. Installing carpet is a trade and just like any other trade there can be a big difference in the quality of workmanship. Compared to the overall price of the carpet, the minimal extra cost of using the best installer possible certainly is a sensible decision.*

 

*Please note our Total Satisfaction Warranty and Installation Warranty applies to our Alpine and Invincible ranges only.
*See the warranty detail section of the brochure for full terms and conditions.

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"I just wanted to say thanks for the great service, we
  have had heaps of positive comments about the
  carpet and are very happy with the way it looks. 
  Thanks for going the extra mile and coming back to
  see us (more than once) while we were deciding on
  what carpet to go for.  With a big purchase like this I like
  to make sure we are getting a good deal so we got
  three quotes (well we tried to).  The first company didn’t
  even phone or turn up to do the quote even though we
  had gone into their showroom to ask for a quote not to
  mention we were previous customers of theirs.  The
  second took over a week to come back with a price and
  I was wondering if it would ever arrive, so when we got a
  price on the spot from you it was a good start that
  continued right through the installation and the follow up
  after the job was all done.  If I hear of anyone else looking
  to get new carpet I will be sure to send them your way,
  the price was sharp and the service second to none."

Kevin Foote

Great carpet in 5 steps

It all starts with a call. Our experienced
team will help you take
the next step.

Step 1